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Frequently Asked Questions

 
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How can I redeem eCash ?
You will need to be logged into your account with Yatra.com to use eCash. The amount you can use will appear on the payment page while you are booking.
 
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What is the validity of Yatra eCash?
Yatra eCash is of 2 types - promotional and non-promotional. There is a validity of promotional eCash, which reflects into your yatra account. There is no
 
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While making the reservation with Yatra, my account/card was charged, but no booking was made. I was promised a complete refund, but I haven’t yet received the refund. Please help!
The refund in your e-wallet may take up to 2-4 hours. In case of refund to bank account/credit card, Yatra takes 24 hours to process your refund. Further,
 
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When will I get my refund (flight booking)?
Domestic flight  booking Refund to e-wallet within 8 working hrs from the time of cancellation.In case of refund to bank account/credit card,
 
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How can I connect my Uber account to Yatra?
The very first time you try to make an Uber booking from the Yatra app, the One Time Linking flow will be triggered. In this flow, you’ll need to
 
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How do I unlink my Uber account and re-link with a new one?
The use of the Uber booking service on Yatra is dependent on your Uber account being in good standing. Uber's system sometimes prevents accounts from

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