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How and when will the excess fare be refunded under Yatra Assurance, after my claim is approved?

  • All price discrepancy claims shall be subject to verification by Yatra.com.
  • For your claim to be eligible under the Yatra Airfare Assurance promise, you will have to provide a valid information and support as required to the satisfaction of Yatra.com – from the respective Airline/ online travel agent – that on the date of the flight booking made by you, the airfare available to public through the respective airline/ online travel agent was lower than that provided by Yatra.com.
  • If the claim is found to be genuine, the refund will be processed within 24 hours Further, the private sector banks may take 2 - 3 working days and public sector banks may take up to 7 working days to refund in your account.
  • Yatra.com reserves the right to reject the claim if it is found to be incorrect and also initiate appropriate legal action against such illegitimate claims.