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AC_General Enquiry

How can I use yatra gift voucher?

I booked a ticket, but found the ticket is not confirmed?

Am I supposed to have a Yatra Account for canceling my booking?

Is there a contact number at the activity destination for me to call?

How do I change the passenger name in my activity booking?

Do you cater for groups ?

It has been 48 hours since I booked and have not received confirmation.Help!

Can I book more than one activity for a destination?

I have not received a reply to my emails. Why?

Can I get a customized activity/package for myself and/or my group?

Are there any discounts for Military Personnel, AAA or other groups?

What happens if a activity booking is Rejected/Failed?

Are the activity providers safe and trustworthy?

Is there any parking near the departure point?

Our names on the booking are different from those on our Photo ID's. What do we do now?

Some of the passengers (or children) do not have photo ID proof. Is it mandatory for all passengers to carry photo ID Proof?

When do I receive confirmation of my activity booking?

Does an activity provider offer a pick up from the airport?

How far in advance can I book for an activity?

Do you provide activities on Christmas and Public Holidays?

Can I get dropped off after my activity to my hotel or in the city?

The host is not responding what should I do?

I’m travelling alone, but the activity experience requires a minimum number of people. Can I still book it?

Do I require any photo identification for traveling?

Do children need photo ID proofs also?

I'm not sure if my booking was processed, did you get my activity booking request?

I don't know what date I'm traveling yet, can I book an activity and leave it open dated?

Can I book an activity when I reach the destination?

Do I need to bring the booking voucher along?