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AC_General Enquiry

How can I use yatra gift voucher?

I booked a ticket, but found the ticket is not confirmed?

I have booked an activity and flight ticket through Yatra.com, but my flight stands cancelled. Do I now need to cancel my activity as well?

Am I supposed to have a Yatra Account for canceling my booking?

How do I change the passenger name in my activity booking?

I have not received a reply to my emails. Why?

Is there a contact number at the activity destination for me to call?

Can I book more than one activity for a destination?

Do I require any photo identification for traveling?

Are there any discounts for Military Personnel, AAA or other groups?

Can I book an activity when I reach the destination?

Do you cater for groups ?

I’m travelling alone, but the activity experience requires a minimum number of people. Can I still book it?

Some of the passengers (or children) do not have photo ID proof. Is it mandatory for all passengers to carry photo ID Proof?

Do I need to bring the booking voucher along?

Are the activity providers safe and trustworthy?

Can I get dropped off after my activity to my hotel or in the city?

Our names on the booking are different from those on our Photo ID's. What do we do now?

When do I receive confirmation of my activity booking?

Can I get a customized activity/package for myself and/or my group?

The host is not responding what should I do?

I don't know what date I'm traveling yet, can I book an activity and leave it open dated?

How far in advance can I book for an activity?

What happens if a activity booking is Rejected/Failed?

Is there any parking near the departure point?

I'm not sure if my booking was processed, did you get my activity booking request?

It has been 48 hours since I booked and have not received confirmation.Help!

Does an activity provider offer a pick up from the airport?

Do you provide activities on Christmas and Public Holidays?

Do children need photo ID proofs also?