Welcome! How may we help you?










How do I change my contact number?

How do I change my email id?

How do I change the passenger name in my activity booking?

What are the different modes of payments you accept?

Is there a contact number at the activity destination for me to call?

I have booked an activity and flight ticket through Yatra.com, but my flight ticket stands cancelled. Do I now need to cancel my activity as well?

Our names on the booking are different from those on our Photo ID's. What do we do now?

Can I book an activity when I reach the destination?

Some of the passengers (or children) do not have photo ID proof. Is it mandatory for all passengers to carry photo ID Proof?

Are there any discounts for Military Personnel, AAA or other groups?

What happens if a activity booking is Rejected/Failed?

I'm not sure if my booking was processed, did you get my activity booking request?

I don't know what date I'm traveling yet, can I book an activity and leave it open dated?

What happens if I cancel or do not show up for an activity booked?

Does Yatra offer any loyalty program?

The host is not responding what should I do?

Are the activity providers safe and trustworthy?

Do I require any photo identification for traveling?

I have not received a reply to my emails. Why?

How will I get my Refund back after cancelling an activity booking?

It has been 48 hours since I booked and have not received confirmation.Help!

Can I book more than one activity for a destination?

Can I get a customized activity/package for myself and/or my group?

Can I get refund in the form of eCash?

Do I need to bring the booking voucher along?

Can I get dropped off after my activity to my hotel or in the city?

How can I cancel my activity booking?

What are the cancellation charges for my activity booking?

Do children need photo ID proofs also?

When do I receive confirmation of my activity booking?

Does an activity provider offer a pick up from the airport?

Do you cater for groups ?

How do I change the date of the activity booked ?

I’m travelling alone, but the activity experience requires a minimum number of people. Can I still book it?

Is there any parking near the departure point?

How far in advance can I book for an activity?

Do you provide activities on Christmas and Public Holidays?

What if I cancel the activity booking before it is confirmed by the vendor?

Is partial cancellation possible for an activity booking?